Nowadays people don’t just go for simple doors that would serve their basic needs. Rather, most look for fancy, fashionable, and designed doors to enhance the beauty of the home according to personal demand. Both interior designers and architects consider the door style while decorating a home.
There are many brands that are providing high-quality designed doors to improve customers’ demand. Novatech group is one of them. But as a conscious buyer before purchasing doors from Novatech you should know the genuine reviews from customers. Below we will focus on some questions that will clear your confusion regarding Novatech Doors and help you to make the right choice.
Why do people so often suggest not to buy Novatech Doors?
Though Novatech company provides one of the cheapest products in the market, it’s not recommended by most consumers. For most builders, the quality of the door matters, and as Novatech company is a China-based company, they doubted its quality. Again, most users’ experiences with Novatech doors are awful and that’s why they don’t recommend getting products from Novatech doors, though Novotech doors look really aesthetic in brochures and they are budget-friendly.
Customers have complained that the finishing on Novatech doors is of very poor quality and that the doors themselves have an unpleasant appearance. Customers discovered that the reality of Novatech doors is totally dissimilar to what is depicted in the brochures.
Why do people complain about Novatech Doors Customer service?
The majority of businesses were not satisfied with Novatech Doors’ customer service. One of Novatech’s clients commented that he was extremely dissatisfied with the factory painting job that was completed on two entry doors that he had bought from the factory through a local supplier. He also mentioned that the company neglected to paint the paneling inside the building. He also mentioned that the business had pushed three packing staples right through the door frame, cladding, and the weather stripping that protruded inside the door, and all three glass panels looked awful as a result.
It was stated by several consumers that they had unpleasant interactions with the Novatech group as well. The majority of them are of the opinion that Novatech is not focused on delivering finished goods in the appropriate manner.
Sunview doors and Novatech doors are they both the same?
Midway through the month of December in 2021, Novatech Group completed the acquisition of Sunview doors. Sunview decided to extend its product lines and become more innovative, therefore it joined the Novatech Group. Sunview is continuing the production from Ontario and Novatech from their previous plants.
What are the usual issues with Novatech Doors that customers encounter?
Customer Found Novatech doesn’t prefer to deliver according to customers’ preferences. One of the customers said,” I received the wrong sized product and they never fit or open well”. Another customer stated that with time their glasses develop haze. From the customer’s discussion, it was found the biggest issue they encounter is when the temperature changes, their glass becomes foggy. Also, the Novatech doors provide only a five-year warranty which is very less than the other companies in the market.
Why do customers complain about not finding adequate information about Novatech Doors?
Novatech door’s website isn’t that updated; they only provided the design and a brochure to see that product. As a customer to see one particular product’s details you have to go through a long pdf. It’s kind of time-consuming. Also on the website, it’s not mentioned whether they’re going to provide you with a warranty card or not.
From the perspective of customers, the process of finding Novatech Doors’ information from their website is quite lengthy. Also, it doesn’t have any option where the customer can ask any question related to the products. The website doesn’t even show alternative products that buyers can look for. In fact, on their website, they haven’t added any option where other customers can rate and review their products. So, it can be said Novatech Doors’ website isn’t customer-user friendly.
In the end, it can be said, Novatech doors shouldn’t be one’s first choice for doors as there are numerous companies who provide better value for money products. So, choose wisely!